Inspection on Delivery
Please check all Products and packaging upon delivery and notify us promptly of any issues.
Reporting Problems
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For quicker resolution, report damage or missing components within 24 hours.
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Reports made later will still be assessed and do not affect your statutory rights.
Faulty Goods
If Products are faulty or not as described, your rights under consumer law apply and are not limited by our Terms.
Our Resolution
Depending on the issue, we may offer:
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Repair
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Replacement parts
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A replacement item
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A refund
All resolutions are provided in line with your legal rights.
